Privacy Policy

Last Updated: [Insert Date]

Welcome to Deals Malt Crafts Store (“we”, “our”, or “us”). We are committed to protecting your privacy while providing high-quality home brewing supplies, from Australian Blend wine kits to professional brewing equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maltcrafts.com.

1. Information We Collect

We collect information to provide better services to all our brewing enthusiasts:

• Personal Information: When you make a purchase (such as Beaverdale wine kits or Bulldog brewing systems), we collect your name, email address, shipping address, payment information, and contact details.
• Transaction Data: Details about purchases you’ve made (including beer kits, cider making supplies, or wine making equipment) and payment methods used.
• Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including which brewing products you view or search for.
• Marketing Data: Your preferences in receiving marketing from us regarding new wine kits, seasonal beer kits, or brewing equipment.

2. How We Use Your Information

We use your information to enhance your home brewing experience:

• To process and fulfill your orders for wine making kits, beer kits, and brewing consumables
• To communicate with you about your orders, account, or inquiries
• To improve our website and product offerings based on your browsing and purchasing patterns
• To send you information about new products (like limited edition Christmas beer kits) or promotions, if you’ve opted in
• To prevent fraud and ensure the security of our payment systems
• To comply with legal obligations related to the sale of brewing supplies

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Service Providers: We share information with payment processors (Visa, MasterCard, PayPal, JCB) and shipping carriers to complete your orders.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
• We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your information with the same care we use for our premium brewing ingredients:

• All transactions are protected with 256-bit SSL encryption
• We are PCI compliant and never store full payment details on our servers
• Data is stored on secure servers with limited access
• We implement regular security audits and updates

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights

You have rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most brewing supply websites, we use cookies to enhance your experience:

• Essential Cookies: Necessary for the website to function (e.g., shopping cart for your beer kits or wine making supplies)
• Performance Cookies: Help us understand how visitors use our site (e.g., which brewing products are most popular)
• Functional Cookies: Remember your preferences (e.g., currency selection for international orders)
• Marketing Cookies: Used to show relevant ads for brewing products you might be interested in

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we ship brewing supplies globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and products (including alcohol-related brewing kits) are intended for adults. We do not knowingly collect information from individuals under the legal drinking age in their country.

9. Changes to This Policy

We may update this policy as our brewing business evolves. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this policy periodically.